Shipping Policy

Shipping Policy – Vougex

Last Updated: 24 December 2025

Thank you for shopping at Vougex.com. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

1. Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays are processed on the next working day.

• Order processing includes verification, quality checks, and secure packaging.

2. Shipping & Delivery Time

• Vougex currently offers standard shipping only.

• Orders are typically delivered within 5–10 business days, depending on the delivery location.

• Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) are calculated and shown at checkout before payment.

• Free shipping offers, if available, will be clearly displayed on the product or checkout page.

4. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation via email or SMS with tracking details.

• Tracking information may take 24–48 hours to update after dispatch.

5. Shipping Address Responsibility

• Customers must provide a complete and accurate delivery address, including correct PIN code and contact number.

• Vougex is not responsible for delivery delays or failures caused by incorrect, incomplete, or unreachable addresses.

6. Damaged or Missing Deliveries

• If you receive a damaged product, contact us within 24 hours of delivery with clear photos of the product and packaging.

• For missing or lost shipments, please reach out to our support team so we can coordinate with the courier partner.

All such cases are handled in accordance with our Return Policy and Refund Policy.

7. Returned Shipments

• If an order is returned to us due to incorrect address details, refusal to accept delivery, or repeated delivery failures, re-shipping charges may apply.

• Customers will be contacted for confirmation before re-dispatch.

8. Shipping Locations

• Currently, Vougex ships only within India.

• International shipping is not available at this time.

9. Contact Us

For any shipping-related questions or assistance, please contact us:

📍 Contact Page: https://vougex.com/contact-us/